Close
Talk to JBS today(877) JADE-BIZ
Contract Management Case Study: AI-Powered Quick Information Retrieval from Complex Documents
Problem Statement: Streamlining Information Retrieval for Legal & Billing Teams
Traditional information retrieval from complex documents is a significant challenge for HCLS (Healthcare & Life Sciences) customers, particularly for legal, billing, and contract management teams in the Mental Health space. The existing process is plagued by:
Inefficiency:
Traditional search tools are slow and struggle with large volumes of data.
Traditional search tools are slow and struggle with large volumes of data.
Lack of Real-time Interaction
Slow, non-interactive systems impede timely decision-making.
Slow, non-interactive systems impede timely decision-making.
Time Consumption
Teams face significant delays in accessing crucial information.
Teams face significant delays in accessing crucial information.
This results in a bottleneck, hindering quick access to vital data and slowing down critical business operations.
JBS Solution: Multimodal AI Agent for Real-time Cognitive Search
JBS developed a multimodal AI agent to automate and streamline the information retrieval process, transforming the way legal and billing teams interact with complex documents. The solution leverages a sophisticated architecture to deliver instant and accurate answers:
1. Real-time Interaction
Combines voice and chat functionalities for seamless, real-time user engagement.
Combines voice and chat functionalities for seamless, real-time user engagement.
2. Intelligent Search
Combines voice and chat functionalities for seamless, real-time user engagement.
Combines voice and chat functionalities for seamless, real-time user engagement.
3. Human-like Conversations
Supports voice interpretability for natural, human-like interactions.
Supports voice interpretability for natural, human-like interactions.
Changed Process (JBS Solution in Action):
The solution leverages a VoiceChat RAG (Retrieval Augmented Generation) app pattern with real-time cognitive search:
Frontend
React Chat Application and UX (React app) Grounding Tool enable intuitive user interaction.
React Chat Application and UX (React app) Grounding Tool enable intuitive user interaction.
Backend
RAG authentication, instructions config, and BIMobileTier manage the core logic. Azure Blob Storage and PDF Ingestion facilitate data management, while Cognitive Doc Search and Search API power the information retrieval.
RAG authentication, instructions config, and BIMobileTier manage the core logic. Azure Blob Storage and PDF Ingestion facilitate data management, while Cognitive Doc Search and Search API power the information retrieval.
Azure AI
Azure OpenAI Runtime API handles two-way chat and voice interactions, and an OpenAI Structured Search Lookup Function enhances search capabilities.
Azure OpenAI Runtime API handles two-way chat and voice interactions, and an OpenAI Structured Search Lookup Function enhances search capabilities.
Business Impact & Benefits: Quantifiable Improvements
The implementation of the JBS solution has yielded significant and quantifiable business benefits, demonstrating a clear return on investment:
Faster Information Retrieval: Legal and billing teams now retrieve necessary information in minutes, a drastic improvement over previous delays.
Real-time Insights & Improved Decision-Making: Access to instant, accurate information leads to improved decision-making capabilities, integrated into a real-time system.
Enhanced User Experience: Natural interactive experience through voice and chat promotes user adoption and efficiency.
Scalable & Secure: The solution is hosted on Azure infrastructure with robust security controls, ensuring reliability and data protection.
Technology Stack
Services:
Development of a voice chat RAG with real-time cognitive search
Technologies
Azure, OpenAI, React
Let's Get in Touch
Address
U.S. Offices
9300 John Hickman Parkway, Suite 401,
Frisco, TX 75035
4807 Sugar Grove Blvd, Suite 402,
Stafford, TX 77477
Stafford, TX 77477
India Offices
3rd Floor, Arka, No. 413, 5th Main Road,
OMBR Layout, Banaswadi, Bengaluru,
Karnataka – 560043
OMBR Layout, Banaswadi, Bengaluru,
Karnataka – 560043
5th floor, Office No: 502B Capital Pk Rd, Ayyappa Society, VIP Hills, Silicon Valley, Madhapur, Hyderabad,
Telangana – 500081
Telangana – 500081
Copyright © Jade Business Solutions LLC.