E-Commerce Agentic GenAI
Framework
Powering E-Commerce Excellence: Our Agentic GenAI Framework
Unlock the full potential of your digital storefront with JBS’s Agentic Generative AI (GenAI) Framework, built for modern eCommerce automation, customer engagement, and AI product discovery. This intelligent solution transforms fragmented eCommerce data into a unified, AI-accessible knowledge engine.
Key Capabilities: Agentic RAG + AI Automation
Unified Product Knowledge Base
Seamlessly ingest structured (e.g., SKUs, inventory) and unstructured (e.g., reviews, manuals) data for an AI-ready, searchable eCommerce content repository.
Agentic AI Architecture for Task Chaining
Leverage intelligent multi-agent systems for query routing, follow-ups, and goal-based automation—perfect for dynamic customer journeys.
Supervisory AI for Quality Control
Built-in oversight ensures task orchestration, context retention, and precision responses throughout the agentic workflow.
RAG-Based Customer Support & Product Discovery
Retrieval-Augmented Generation (RAG) delivers fast, context-aware product recommendations, returns support, and order status insights.
Conversational Commerce Integration
Bring conversational AI to your storefront or mobile app, enabling personalized shopping assistants and automated buyer journeys.
Scalable, Cloud-Native Deployment
Enterprise-grade, API-first architecture ensures extensibility and security for scaling with your digital commerce ecosystem.
Business Impact
Addressing the Challenges of Therapist Assignments
ABA practices frequently encounter challenges such as:
35% Reduction in customer service response times through intelligent automation
25% Boost in product discoverability via contextual, AI-powered recommendations
Increased AOV (Average Order Value) by up to 18% through upsell/cross-sell nudges powered by GenAI
Enhanced CX Scores via personalized, real-time assistance throughout the buying lifecycle
These issues can reduce both therapist satisfaction and client progress—ultimately impacting operational success.
Technology Stack
Use Cases
Product Discovery Assistant
Helps customers explore products intelligently and make better decisions.
Order Status & Returns Chatbot
Track orders, handle returns, and provide instant customer updates.
Sales Rep Assistant for B2B Portals
Supports B2B reps with insights, automating workflows and boosting sales.
Customer Service Automation
AI-powered automation to resolve customer issues quickly and efficiently.
Conversational Commerce
Enables seamless shopping via voice and chat-based experiences.
Why JBS for AI in E-Commerce?
Proprietary Agentic Architecture
Built-in RAG Retrieval Pipelines
Modular & Customizable
Secure, Compliant, Scalable
Ready to Elevate Your E-Commerce Strategy?
Experience next-gen eCommerce automation powered by Agentic GenAI. Personalize, recommend, support—and scale.
Contact JBS AI Experts for a live demo or POC discussion.
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