Streamlining Business Intelligence for Global Marketing Excellence

Business Benefits Section

Problem Statement

A global provider of end-to-end event and experiential marketing services faced significant challenges with its existing Business Intelligence (BI) landscape. The primary issues included subpar render performance on existing BI reports and unoptimized premium capacity CPU utilization. This was exacerbated by highly disparate data sources and a high turnaround time for new report development, leading to inefficiencies and delayed insights. The previous process involved manual data extraction from numerous unintegrated sources, complex and slow report generation, and significant manual intervention, hindering timely decision-making.

Business Benefits Section

Impact

The inefficiencies in the BI process resulted in:

Tech Dormancy Reduction
Delayed access to critical business insights.
Customer Satisfaction
Increased operational costs due to inefficient CPU utilization.
Technician Utilization
Resource drain on development teams due to lengthy report development cycles.
Technician Utilization
Limited scalability and agility in responding to evolving data analysis needs.

The new process centralizes data, automates transformations, and optimizes report delivery, significantly improving speed and accuracy.

Business Benefits Section

Solution

A comprehensive solution was implemented to address these challenges, transforming the BI process:

Tech Dormancy Reduction
Report performance fine-tuning
Thorough analysis and measurement of report performance, optimizing measure code.
Customer Satisfaction
Compute intensive data transformations moved to source
Power Query transformations were translated to SQL queries for more efficient processing.
Technician Utilization
Data consolidation
Disparate data sources were consolidated into a singular Snowflake data warehouse, creating a unified data source.
Technician Utilization
In-house team upskilling
Guidance was provided on best practices for development to reduce development times.

The new process centralizes data, automates transformations, and optimizes report delivery, significantly improving speed and accuracy.

Business Benefits Section

Business Benefits

The implemented solution yielded substantial, quantifiable business benefits:

Tech Dormancy Reduction
Reduced Premium Capacity CPU Utilization by 25%:
Directly translated to significant cost savings on infrastructure.
Customer Satisfaction
Developed BI Solutions Reducing Reporting Turnaround Time (TAT) by 2-6 Weeks
Improved agility and faster decision-making for critical marketing initiatives.
Technician Utilization
Upskilled In-House Teams, Reducing Development TAT by 2 Weeks:
Enhanced team capabilities and accelerated future BI development, fostering self-sufficiency.
Technology Stack

Technology Stack

UI/UX
Power BI
UI/UX
DAX
UI/UX
Snowflake
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