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Case Study: eBOL Automation for Streamlined Logistics in Global Marketing Services
Problem Statement: Manual Bill of Lading Delays Supply Chain Operations
A global experiential and event marketing leader struggled with outdated, manual Bill of Lading (BOL) processes that disrupted operations and logistics coordination.
The pre-automation state presented several challenges:
Manual Printing and Signing
Physical printing and wet signatures slowed down the BOL approval lifecycle and frequently missed SLAs.
Physical printing and wet signatures slowed down the BOL approval lifecycle and frequently missed SLAs.
Disconnected Systems
Lack of integration between ERP, Warehouse Management System (WMS), and document systems resulted in fragmented workflows.
Lack of integration between ERP, Warehouse Management System (WMS), and document systems resulted in fragmented workflows.
Limited Visibility
Paper trails lacked traceability across teams and departments.
Paper trails lacked traceability across teams and departments.
High Human Error Risk
Manual entry and approval increased the likelihood of processing mistakes.
Manual entry and approval increased the likelihood of processing mistakes.
No Standardization
Absence of consistent, digital BOL document generation methods hindered compliance.
Absence of consistent, digital BOL document generation methods hindered compliance.
Impact: Operational Bottlenecks and Inefficiency
The outdated BOL process had critical downstream impacts:
Slow Shipment Readiness
Manual delays affected timely dispatch.
Manual delays affected timely dispatch.
Reduced Supply Chain Efficiency
Poor synchronization between systems impacted throughput.
Poor synchronization between systems impacted throughput.
Increased Operational Costs
Resources were wasted in repetitive, non-scalable workflows.
Resources were wasted in repetitive, non-scalable workflows.
Compliance Risks
Lack of digital signature workflows increased vulnerability during audits.
Lack of digital signature workflows increased vulnerability during audits.
Solution: End-to-End eBOL Automation with MuleSoft API Integration
JBS implemented a fully automated electronic Bill of Lading (eBOL) solution, transforming the BOL workflow
1. MuleSoft API Integration
Developed standardized, reusable APIs to automate end-to-end BOL generation, digital signature capture, and distribution.
Developed standardized, reusable APIs to automate end-to-end BOL generation, digital signature capture, and distribution.
2. Real-Time System Connectivity
Seamlessly integrated ERP, WMS, and BOL platforms to enable instant data flow and validation.
Seamlessly integrated ERP, WMS, and BOL platforms to enable instant data flow and validation.
3. Secure Digital Signature Workflow
Enabled electronic signing and document traceability for faster and compliant approvals.
Enabled electronic signing and document traceability for faster and compliant approvals.
4. CI/CD Pipelines for MuleSoft
Built robust DevOps pipelines for continuous integration and deployment of API enhancements
Built robust DevOps pipelines for continuous integration and deployment of API enhancements
5. Scalable Template Engine
Designed a scalable framework for consistent BOL template generation across global departments
Designed a scalable framework for consistent BOL template generation across global departments
Business Benefits: Measurable Logistics & Compliance Gains
80–90% Reduction in BOL Processing Time
From hours to minutes with full automation.
Faster Shipment Dispatch
Improved on-time shipping and service levels
Improved Regulatory Compliance
Digital signature and audit-ready tracking minimized risk.
Real-Time Visibility
API-driven transparency across the BOL lifecycle.
Technology Stack
MuleSoft Anypoint Platform
API lifecycle management
REST APIs
Application communication
System APIs (MuleSoft)
Core backend automation
MuleSoft Anypoint Studio
Development environment
ERP & WMS
Logistics and inventory systems
Ready to Digitally Transform Your BOL Process?
JBS enables global logistics and marketing services firms to streamline document workflows with MuleSoft-powered automation, real-time API integrations, and eBOL transformation frameworks. Unlock speed, visibility, and compliance across your supply chain.
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