CONTRA - Jade Business Services LLC

AI Contract Management Automation with Voice Chat RAG

Solution Section

Problem Statement: Manual Contract Management and Retrieval Delays

The client struggled with outdated, manual systems for managing contract documents, legal inquiries, and billing workflows. Key issues included:

Slow Document Retrieval
Legal and billing teams spent hours navigating large contract repositories.

Fragmented Tools
No unified interface to search across systems containing patient contracts, insurance agreements, or billing terms.

Poor Real-Time Access
Legacy search tools couldn’t handle large datasets or natural language queries efficiently.

Compliance Risks
Manual errors and inconsistencies threatened contractual accuracy and billing integrity.

These inefficiencies slowed business processes, delayed decisions, and risked HIPAA compliance in legal and billing workflows.

Solution Section

JBS Solution: Voice Chat RAG for AI Contract Management Automation

JBS deployed a Voice Chat RAG (Retrieval-Augmented Generation) framework designed to power AI contract management automation. The solution delivers a conversational, multimodal interface that transforms contract and billing processes into real-time, voice-activated experiences.

Contract Cognitive Search
Leveraging Azure Cognitive Search and OpenAI, users can instantly retrieve accurate answers from thousands of pages across legal, billing, and compliance documents.