Optimizing Oilfield Fueling Operations with TKO Application Enhancement

Introduction: Fueling Digital Transformation in the Oilfield

Midstream Company, a leading provider of oilfield fueling services across North America, recognized the urgent need to modernize its TKO Application—the core engine powering fuel order creation, pricing updates, and logistics coordination. Plagued by unreliable data synchronization, performance bottlenecks, and a suboptimal mobile interface, the legacy platform was slowing operations and increasing costs.
To address these inefficiencies, JBS partnered with the client to re-engineer the platform using real-time fuel logistics data integration, robust database optimization, and field-ready mobile enhancements, accelerating the client’s journey toward digital transformation in oilfield operations.

Solution Section

Problem Statement: Operational Bottlenecks in Fueling Logistics

The client’s heavy reliance on its TKO Application was obstructed by:

Manual API Monitoring
Constant oversight of Drilling Rig API due to unreliable real-time data sync.
Unstable Codebase
Repeated failures across frontend, backend, and database layers.
Delayed Price Updates
Event triggers misfired, leading to outdated and inaccurate fuel pricing.
Poor User Experience
Legacy web and mobile UI hindered workflow efficiency.

These issues significantly impacted supply chain responsiveness, increased support volume, and introduced frequent downtime across fueling operations.

Business Benefits Section

Impact: Cost Overruns and Workflow Disruption

Tech Dormancy Reduction
Increased Downtime
Frequent failures disrupted mission-critical workflows.
Customer Satisfaction
High Resource Costs
Manual API tracking and bug remediation drained IT bandwidth.
Technician Utilization
Data Inaccuracy
Outdated pricing undermined order fulfillment and billing accuracy.
Technician Utilization
Low Productivity
Frustrating UI slowed down both field and back-office teams.
Technician Utilization
Support Burden
Spike in support tickets due to repeated issues.
Business Benefits Section

Solution: Full-Scale Optimization of the TKO Platform

JBS implemented a multi-layered modernization strategy:

📊 Database Optimization
o Streamlined configuration for faster data access and minimal lag.
🧹 Code Refactoring
Cleaned backend and stored procedures for improved stability.
🎨 UI/UX Redesign:
Upgraded web portal with simplified workflows and better user interaction.
📲 Mobile Application Enhancement
Resolved device compatibility, boosting field-side task execution.
⚙️ API-Driven Automation
Rebuilt Drilling Rig API layer to enable real-time order visibility and price synchronization, eliminating manual interventions.

This optimization ensured a seamless experience from fuel order entry to real-time logistics execution.

Business Benefits Section

Business Benefits: Measurable Improvements in Performance and ROI

✅ 82% Reduction in Platform Downtime
Uptime improvements enhanced daily operational reliability.
🚀 30% Boost in System Stability
Refactored code led to a dramatic decrease in failures.
📈 20% Faster Task Execution:
UI and mobile upgrades improved productivity.
📉 15% Fewer Support Tickets:
Stability led to fewer disruptions and lower IT load.
🧩 Up to 10% More Accurate Pricing & Fulfillment:
Real-time data powered more responsive field logistics.
Technology Stack

Technology Stack

BI Tools
.NET
Data Services
React JS
Data Analysis
Lightship CRM
UI/UX
Drilling Rig API
UI/UX
SMTP Sender
UI/UX
OpisNet via FTP
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