Seamless SAP MES Integration for Manufacturing Operational Excellence

Solution Section

Problem Statement

• Manual Operations:
File transfers and RFC calls between SAP ERP and MES were manual and error prone.

• Operational Bottlenecks:
Frequent RFC failures disrupted manufacturing workflows, creating delays.

• Data Discrepancies:
Inconsistent processes led to reduced data accuracy and production inefficiencies.

Business Benefits Section

Business Impact

Reduced production efficiency due to manual SAP MES integration gaps.

Increased downtime and high manual effort on process orchestration.

Lowered visibility into manufacturing operations resulting in inconsistent execution.

Support Framework - Responsive Tabs

JBS Solution: Automated SAP MES Integration & Process Automation

JBS delivered a best in class SAP MES integration framework leveraging process automation, digital transformation, and Azure DevOps:

Automated Data Pipelines Secure Integration Real-Time Execution Error Resilience Governed Deployment

SSIS packages replaced manual file loads to the MES database.

WinSCP automated data transfer from SAP to MES.

.NET applications trigger SAP RFCs directly, enabling automated workflows.

Built-in error handling ensures reliable MES record processing and high data accuracy.

Codebase and deployments managed via Azure DevOps for controlled, repeatable delivery.

6. Knowledge Base Development

Create and maintain a comprehensive knowledge base for common issues, FAQs, and troubleshooting guides to empower users and streamline Tier 1 support, reducing support call volume.

7. Regular Reporting

Provide weekly and monthly reports on key metrics such as ticket volume, resolution times, SLA adherence, and common issue trends to ensure accountability and drive service improvements.